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Transportation

FirstView ParentView Bus Tracking and Parent Communication App

The Mount Vernon City School District is piloting FirstView, a bus tracking and parent communication application for your smartphone or desktop. Available in the Google/Android app store.

Click here to download FirstView or contact support.

FirstView App

For technical assistance:

Contact FirstView Monday – Friday (Support provided in English only):

  • Call the toll-free phone number (888) 889-8920 from 7 a.m. EST to 5 p.m. EST. 
  • Emailing Customer Support at support@firstviewapp.com
  •  Using the in-app “✉” button to provide feedback.

In-District Transportation

Company: First Student, Inc. 
Location: 325 Miller Pl. Mount Vernon, NY 10550
Office phone number: 914-423-7777 x3       
Contact person: Nichele Norman
Email: nichele.norman@firstudent.com

Parent Guideline
Your child should be outside at least five (5) minutes before the pickup time.
If the student does not need to be picked up, please call First Student, Inc. at 914-423-7777 x3 or email nichele.norman@firststudent.com.

Out of District Transportation

Company: All County BusLocation: 70 Fernbrook Street Yonkers, NY 10705
Office phone number:  914-963-9600
Contact Person: Marilyn Morales
Email: mmorales@allcountybus.com
Contact Person: Rosa Amszynski
Email: ramszynski@allcountybus.com
Website: www.allcountybus.com

Parent Guideline
If the student does not need to be picked up, please call All County Bus at 914-963-9600 or email dispatch@allcountybus.com.

Important Transportation Tips

  • Parents/Students should be ready for pick up at least ten (10) minutes prior to the scheduled pick-up time. Please note that buses are only required to wait two minutes.
  • Please note actual pick-up times may vary during the first few weeks of school as drivers become familiar with their routes. Time adjustments may need to be made to allow for students being added/removed from your route.
  • Unanticipated traffic patterns, construction, inclement weather and/or driver absences may cause delays.
  • For afternoon drop offs, students must be met at the bus by a parent/guardian or designee. The parent/guardian must provide name(s) of those approved to receive student from the bus in the afternoon. Please have the individual provide photo ID when first taking your child off the bus.
  • If the parent/guardian or designee is not at the bus stop in the afternoon, the student will be returned to the school/Board of Education.

Contact Information:

  • For lost belongings or questions related to bus lateness contact: 
    -In District Transportation - Mile Square: (914) 423-7777 x12
    -Out of District Transportation - All County Bus: (914) 963-9600
  •  For general questions, inquiries or assistance, email the District transportation department at Transportation@mtvernoncsd.org or call (914) 665-5195

CONTACT INFO

Abby Nash-Hines
Transportation/Lunch Department
Transportation@mtvernoncsd.org
(914) 665-5195

In District Transportation
First Student, Inc.
(914) 423-7777 x3.
Nichele Norman
nichele.norman@firstudent.com

Out of District Transportation
All County Bus
(914) 963-9600
Marilyn Norales
mmorales@allcountybus.com
Rosa Amszynski
ramszynski@allcountybus.com