Family/Community

Below is a list of family and community services provided by the Mount Vernon City School District.

Starting on Thursday, January 4, 2024, the Mount Vernon City School District will provide an APPOINTMENT ONLY in-person Parent Technology Help Desk at the District office every Thursday from 3 to 6 p.m.

Technicians will assist parents with their District-owned student devices. To receive technical support for district-owned devices, submit a work order. To submit a tech support work order, please click on the following link: https://lhric.service-now.com/student  

You can also request your appointment by clicking on the following link: https://outlook.office365.com/owa/calendar/ParentTechHelpDesk@mtvernoncsd.onmicrosoft.com/bookings/

Alternatively, you can also call the Technology Department at (914) 358-2361 to place a technical support request. Staff members will answer calls between 7 a.m. and 5 p.m., Monday through Friday and enter the ticket for you.

If you have an open work order, you do not need to enter a new one.

PARENT PORTAL – NO ACTIVATION CODE RECEIVED

Please check your email for an activation code.  If you did not receive your access code, please contact us via email at smcgarty@mtvernoncsd.org.   Please provide your full name and the name and grade of your student.